Privacy policy

Privacy Policy
1. Introduction
At Sorao, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect
We collect the following types of personal data when you use our website:
Personal Information: Name, email, phone number, and shipping address.
Payment Information: Credit/debit card details (processed securely through payment gateways).
Order History: Your past orders and preferences.
Technical Data: IP address, browser type, and device information for analytics.

3. How We Use Your Information
We use your data to:
Process and deliver your orders.
Communicate about your orders, refunds, or promotions.
Improve our website and services.
Prevent fraud and unauthorized transactions.

4. Data Security
We use SSL encryption and secure servers to protect your data.
However, no online transaction is 100% secure, and you share data at your own risk.

5. Sharing Your Data
We do not sell or rent your personal information. However, we may share it with:
Logistics partners for order delivery.
Payment processors for secure transactions.
Legal authorities if required by law.

6. Cookies & Tracking
Our website uses cookies to enhance your browsing experience.
You can disable cookies in your browser settings, but some features may not work properly.

7. Your Rights
You have the right to:
Access, modify, or delete your personal data.
Opt out of marketing communications.
Request details about how your data is used.

8. Retention of Data
We keep your information as long as necessary for order fulfillment, legal compliance, and fraud prevention.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies.

10. Changes to Privacy Policy
We may update this policy from time to time. Changes will be posted on this page.
For any privacy concerns, contact us at care@sorao.in.